We are happy to repair store samples at no cost. We recommend having your associates take a close look at any Hushed Commotion samples during your slow season; and then sent to us for repair in our studio.
We will also accept samples from any retail partner visiting us during Bridal Market to be repaired and shipped back to your store.
Repairs/replacements required on client orders must be communicated within 5 days of receiving the order. Our goal is to rectify those situations as quickly as possible.